We calculate estimated delivery dates by adding the order processing time to transit time. Our processing typically takes 1 to 3 business days, while transit time varies based on the shipping service chosen.

Currently, we offer USPS and UPS shipping services. Standard shipping times range from 3 to 7 business days for domestic orders and 10 to 25 business days for international orders.

We accept major credit cards such as Visa, MasterCard, American Express, Discover, as well as digital payment options like Apple Pay, Meta Pay, and Amazon Pay.

Once your order has been shipped, you will receive a tracking number via email to monitor the status of your delivery. Additionally, you can track your order directly on our website using the provided tracking information.

If you receive a defective item, please contact us immediately with your order number and relevant details. We will assist you in obtaining a replacement or refund.

You can connect with our customer service team via our website's "Contact Us" page, through email, or via our social media platforms.

Yes, we provide free personalization services. You can customize the message card accompanying your necklace to add a unique touch to your order.

We stand behind the quality of our products with a lifetime warranty against manufacturing defects. Please contact us within 60 days of receiving your order if you encounter any issues.

Orders can be cancelled or modified within the first 12 hours after placement, as production begins within this timeframe.

Our refund policy extends for 30 days from the delivery date. We offer full refunds for damaged or defective items, provided you contact us within the specified timeframe.

To initiate a refund or exchange, please reach out to our customer support team via email at support@larvincyluxe.com within 30 days of receiving your order.

Yes, we offer free shipping on all orders over $99. For orders below this threshold, standard shipping rates apply.